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Travel with confidence.
Our drivers have been fully trained and vetted.
The typical Akcess driver... We only recruit people who naturally care about others, each driver has a current enhanced criminal records bureau disclosure and a clean driving licence, before employment begins they have a full driving assessment with our qualified vocational driving assessor. Then a full day of MiDAS training which includes; minibus road safety, wheelchair securing and passenger assistance. We don't stop there, all of our staff also receive in-house training on all aspects of Child Protection, Health and Safety and reporting procedures, and ongoing refresher training. Identity badges and company uniform are also provided to give our passengers extra confidence and security.
Who are we?
Akcess was incorporated in 2004 because of a huge increase in demand to the previous smaller, family run business. We saw the need for assisted and wheelchair passenger transport in and around Swindon that was cost effective to its users. The foundation of Akcess was built, because of the patience, care and compassion demonstrated to its service users and clients. The company has expanded, across Wiltshire, Dorset and Gloucestershire. and in January 2012 became a Community Interest Company. We now have 170 vehicles of all sizes!
Launch of Steps For You service in partnership with Swindon Borough Council.
Akcess CIC are pleased to announce the launch of the Step For You service. This is provided by Swindon Borough Council to assist the aged and more vulnerable members of Swindons community.
To use this service, please click HERE to become a member.
We exist to benefit the community.
Akcess is a community Interest Company, this means we operate "not for Profit." Using full cost recovery software created by ACEVO
This means we are self-sufficient and don't rely on government subsidies to offer our services. This also means we keep costs lower for services supplied to local government which in turn frees up public funds.
We work in partnership with many charities, organisations and local authorities.
Door to door, excellent customer service... Nothing is too much trouble,
— Anna Dawson, Parent, Calne
I would like to take this opportunity to thank you and your staff for helping us out of a possible crisis on Tuesday December 18th. Your company were very helpful nothing was too much trouble.
— Jacky Philpott, Ward Manager, GW Hospital Swindon
I have used Akcess on numerous occasions and they impressed me on multiple levels from their excellent customer service and focus to the professionalism of their staff and drivers. Akcess went out of its way to ensure the service was just right for the needs of the company and our customers.
— Jane Raeside, Swindon Manager, Domiciliary Care